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CUSTOMER REVIEWS guys are another business that you're happy to see ten years after the last time you saw them. Hope to see you in another ten.


Chris, we wish to inform you of the fantastic service performed by Carlos.

Let's start with the ease of setting the appointment.  Fortunately your firm was able to address our needs so quickly.  It has been our experience with other firms in the past to wait a week or more for an appointment.  To our surprise, you were able to send a technician by the next business day.  Fantastic!

The technician called us ahead of his arrival to confirm that he would be arriving shortly.  This was very courteous allowing us time to prepare and put up the dog.

Carlos, the technician assigned to us that day, was excellent.  His years of knowledge and experience gave him the ability to methodically find the specific issue.  He let me know that our issue could be a failed compressor however he did not give up on finding the issue.  He traced the electrical lines completely and discovered a hidden and potentially dangerous fault.

Carlos found what caused our equipment to fail.  Over the years, the compressor's vibration caused a wire which was loose from the original installation by another firm to rub on bare metal until the insulation was worn.  It shorted electrically on the frame which vaporized the power line between the compressor and the relay.  It was hidden in the bottom of the unit but Carlos found it with a mirror.  We were relieved that he found the fault.

After a few moments of trimming the cable to a point where there was good conductors, Carlos reconnected the power line checked for ground and fired up the compressor.  He fixed the problem and no new equipment was needed.  This has saved us thousands of dollars which I believe another less experienced technician would have overlooked.

Carlos assisted us with other items installing a new cut-off switch and a gas connector however the diagnosis and repair of the power line was what will stick in our minds as an example of exemplary experience with a great firm leading to the right solution the first time.

Thank you Chris, we will heavily recommend your firm to those who wish competent service from a very trustworthy company.

Thank you Carlos and thank you Air-Stream!

Marc Ripley

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I really appreciate you staying on top of your quality of work, the past subcontractors that worked on 602 Frank Hornsby could not get unit working he wanted to rewire all outside thermostat wires, rewired inside and still did not work, took off!! Daniel came and made this unit right in a matter of time, Daniel is a very knowledgeable individual and gets right down to business, awesome Tech got the job done!!!

Hector Romero

I would like to thank Airstream and Mr. Richard Flores for making replacing our 2 AC systems a pleasurable experience. Airstream delivered what was promised with no hidden surprises or fees. The technicians were courteous and respectful of our property. They also helped navigate and secure rebates for the AC units. I would highly recommend Airstream to anyone.

Darcia Ferrell

It is a pleasure to provide this letter of referral for Air Stream Air Conditioning and Heating. My wife and I have called upon Richard and Chris Flores for more than 10 years to service and maintain the units at our office building. Barbara answers our calls, schedules the technicians, tracks and invoices their services. The technicians are professional, prompt and complete their work on schedule. From time to time we have had emergencies due to lightning or equipment failure and have received fast affective response to get us back to an air-conditioned state.

Karen Reaves








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